Information about warranty & returns
As a consumer you have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, please contact us at info@vds Instruments.nl. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
Return exceptions
Please note : Exclusion of the right of withdrawal is only possible for products:
-
For sealed products. If the seal is broken, these products cannot be returned.
- that have been created by the entrepreneur in accordance with the consumer's specifications;
- that are clearly personal in nature;
- which by their nature cannot be returned;
- that can spoil or age quickly;
- the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence;
- for individual newspapers and magazines;
- for audio and video recordings and computer software of which the consumer has broken the seal.
- Hygiene products where the seal has been broken
Identity entrepreneur
(identity entrepreneur)
Model withdrawal form
(only complete and return this form if you wish to withdraw from the agreement)
(identity entrepreneur)
— I/We (*) hereby give notice that I/we (*) revoke (*) our agreement regarding the sale of the following goods/supply of the following service (*):
— Ordered on (DD-MM-YYYY) : — Order number :
— Received on (DD-MM-YYYY):
— Name(s) of consumer(s)
— Consumer(s) address:
- IBAN bank account:
— Signature of consumer(s) (only when this form is submitted on paper)
— Date(DD-MM-YYYY):
(*) Delete what is not applicable.